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Campaigns & Notifications
Power up your guest engagement with eye-catching campaigns, instant room notifications and unmissable full-screen alerts
Smart Content Management
Build your hotel's knowledge base with a simple, intuitive interface that teaches all conversation channels to answer guest questions accurately and consistently.
Analytics & Actions
Powerful insights to understand guest behaviors — discover what's working, uncover revenue opportunities, and gain the knowhow to elevate your property's performance
Device Management
Fine tune your Echo Show devices with easy adjustments to volume levels, Do Not Disturb modes, alarm settings, device addresses, and time formats. Customize each room's experience to match your hotel's standards and guest preferences!
Engagement: See Who's Making Magic Happen
Track how your team uses Modal with real-time insights into platform activity and performance.
Activity
Monitor all guest orders and requests in one centralized dashboard. Filter by service type—room service, amenities, spa bookings, and more—then drill down by date and time to see exactly what's happening across your property.